Customer satisfaction is important to us. Please read our refund policy carefully.

1. Eligibility for Refund or Replacement

Refunds or replacements are applicable only for:

• Damaged products

• Defective products

• Incorrect products received

2. Proof Required

To raise a claim, you must provide:

• Mandatory parcel opening video

• Clear photos of the damaged or incorrect product

• Shipping label images

Claims without proper proof will not be accepted.

3. Time Limit

All refund or replacement requests must be raised within 48 hours of delivery.

4. Non-Refundable Cases

Refunds will not be provided for:

• Change of mind

• Wrong product ordered by the customer

• Minor color or size variations

• Used or damaged products after delivery

5. Refund Process

Once approved:

• A replacement will be shipped free of cost, or

• A refund will be processed to the original payment method within 7–10 business days.

6. Contact for Refund Requests

📧 primestyle.dmc1980@gmail.com
📱 +91 7002866500